The Trust Dividend
How building trust in your team grows the bottom line
A focused leadership event for CEOs and senior executives who want to turn interpersonal trust into measurable business growth — faster decisions, stronger talent retention, and higher margins.
The Promise
A 90-minute session of creative thinking that will permanently change the way you see team performance — and give you the tools to start fixing it today.
WHY THIS MATTERS NOW
Trust isn't "soft."
It's the highest-ROI investment
you can make as a leader.
Most managers chase productivity through systems, tools, and KPIs. But the real bottleneck in team performance is almost always relational: people withhold information, avoid hard conversations, and protect their position instead of advancing the mission.
This workshop explores the mechanics of trust — how it's built, how it erodes, and how leaders create the conditions where their team chooses to bring their full capability to work.
When leaders learn to build authentic trust — not the performative kind, but the kind that crystallizes through consistency, openness, and clear boundaries — they unlock a level of team performance that no process improvement or bonus program can replicate.
This 90-minute event combines behavioral research, the Everything DiSC and Five Behaviours methodology, and real case studies from growing UK organizations — giving you a framework you can apply the week after.
You'll leave with tools — not theory — to diagnose trust gaps in your team and take focused action.
The Trust Dividend Formula
FROM RELATIONAL CAPITAL TO FINANCIAL RETURN
STRATEGIC CALCULATOR · EVENT EXCLUSIVE
Calculate your Trust Dividend
Enter two variables. Discover the hidden cost a trust deficit creates in your team this year — and the financial potential standing in front of you.
Indicative calculation based on productivity research comparing high-trust vs low-trust teams. Results vary by industry, organizational structure, and depth of existing friction.
CORE THEMES
Three Pillars of Trust-Driven Performance
Psychological Safety
Why the freedom to fail is a prerequisite for innovation — and how you, as a leader, grant or deny it through everyday micro-signals.
Consistent Reliability
Trust isn't built in dramatic moments. It accumulates — or erodes — through thousands of small commitments kept or broken. How to engineer a culture of follow-through.
Honest Communication
The paradox: leaders who say harder things, more often, earn deeper trust. Learn to deliver truth in a way that strengthens rather than breaks the relationship.
STRATEGIC WARNING · 90-SECOND READ
5 Trust Killers
Leaders Commit — Without Knowing
Before you can build trust, you have to stop destroying it. These are five managerial behaviors that produce trust deficits — usually among the managers most convinced their team is "aligned."
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Small Promises Not Kept
"I'll talk to you tomorrow" that becomes "I forgot." "I'll handle it" that fades. Every unkept promise is a negative deposit in the trust account — and the team is counting.
FIX: If you're not sure you'll deliver — don't promise. If you promised — document it. -
Public Criticism, Private Praise
Reverse the hierarchy: when an employee errs, correct in private. When they succeed, say it publicly. Reversing the order makes the team cautious instead of open.
FIX: The 80/20 rule — no more than 20% of your public feedback should be corrective. -
Decisions That Reverse Two Hours After the Meeting
Agreement in the boardroom, regret in the corridor. Frequent direction changes signal that the leader's word is weightless — and the team stops investing in execution.
FIX: Before ending a meeting, ask: "Am I really committed to this for 72 hours?" -
Searching for Blame Instead of Cause
"Who did this?" instead of "Why did this happen?" The team learns to hide mistakes instead of surfacing them — and the small problem becomes a collapse next quarter.
FIX: Honor whoever reports a mistake early. One public moment is worth a year of theory. -
Open Door — Only for Good News
Your non-verbal language filters information long before your words do. If you get irritated by problems, you'll only receive solutions — and lose the early warnings.
FIX: Ask twice a week: "What's the thing you don't want to tell me?"
AGENDA
What we cover in 90 minutes
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The Trust Dividend: How Building Trust Grows the Bottom Line9:00 – 9:45 AM · Keynote by Rena Crossley — research, frameworks, and field case studies
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Roundtable — Open Discussion9:45 – 10:30 AM · Open peer conversation — share challenges, exchange insights, leave with actions
YOUR HOST
At Elevated Ltd, Rena partners with growing mid-market UK organizations to turn managers into authentic, high-impact leaders who inspire trust, drive performance, and retain top talent. Through bespoke leadership workshops, culture transformation programs, executive coaching, and tools like Everything DiSC and The Five Behaviours, Elevated addresses issues like low engagement, disconnection in hybrid work, burnout, and inconsistent management — building leadership habits that endure long after the workshop ends.
linkedin.com/in/renacrossleyQUICK DIAGNOSTIC · 60 SECONDS
What's your team's
trust score?
3 questions. Professional diagnostic. Instant result — no signups, no clunky surveys.
In the past month, how many times has someone on the team brought a problem to you before it became a crisis?
When a decision is made in a leadership meeting — how long until it's implemented in the field?
How many team members can you trust to tell you an uncomfortable truth — proactively?
SAVE YOUR SEAT · MAY 12
Join the room. Claim your share
of the Trust Dividend.
REGISTER
HOSTED BY RENA CROSSLEY · ELEVATED LTD · UK
QUESTIONS
Frequently Asked
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Research shows that teams with high interpersonal trust communicate more openly, resolve conflicts faster, share knowledge freely, and make better decisions under pressure. Trust is the highest-leverage productivity lever — more than tools, processes, or incentives.
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The event is designed for CEOs, general managers, and senior leaders in small and mid-sized companies who manage teams directly and want to improve team performance, reduce turnover, and create a culture of accountability and ownership.
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Participants leave with a practical framework to diagnose trust gaps in their teams, three immediately-applicable tools for rebuilding trust after conflict or change, and a personal 30-day action plan for after the event.
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Elevated programs — including Everything DiSC and The Five Behaviours — create a shared language for trust within teams. Leaders practice the behaviors in a structured environment and build habits that propagate through the organization long after the workshop ends.
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The event will be held in English. Materials are available in English and Hebrew. International participants are welcome.
Interested in continuous leadership development?
Elevated programs for organizational culture transformation and executive coaching extend beyond the workshop — building leadership habits that last and teams that perform sustainably.
Discover with NIRMAKO →REGISTRATION
Reserve your seat
before they're gone
This is a small-group event on Zoom. Seats are limited to ensure quality dialogue. The Zoom link is sent by email after registration.